A company that promises AFFORDABLE rates and custom plans
In years past, the original purpose of a Debt Recovery Service was to aid and assist the business owner in getting paid for services rendered without having the financial burden of a costly overhead required to employ a collection staff to recover bad debt. In years past, hiring a collection staff was most definitely considered, 'throwing good money after bad'. Therefore, it made sense to seek the assistance of a Debt Recovery Service that worked on past due accounts and only got paid when they got the past due account paid.

In years recent, however, the practice of most Debt Recovery Services seem only to be assisting themselves right into a bad reputation by causing the business owner to feel they can't afford the needed aid and assistance of a Debt Recovery Service. In years recent, Debt Recovery Services have obtained more technology tools, more mass production expenses and more required educational and legal expenses. Therefore, the business owner starts seeing higher rates and more requirements.

A company that promises COURTEOUS and professional support
In years past, the original purpose of a Debt Recovery Service was to aid and assist the business owner in the regular attempts to personally contact the bad debt customer and request payment without causing offense or alienating their future business. Therefore, personally signed letters or notices and personal calls from an experienced and courteous third party recovery specialist gave the bad debt customer a feeling of importance and being in control of the debt without embarrassment.

In years recent, however, the practice of most Debt Recovery Services seem only to stress the amount of form letters they can generate and automated calls/messages they can make in a given day, which makes it easy for a bad debt customer to recognize and ignore a Debt Recovery form letter, then hang up or delete the automated call or message. Therefore, no actual personal contact is ever made with the bad debt customer making it more likely the bad debt won't get paid

A company that promises EFFECTIVE practices in debt recovery
In years past, the original purpose of a Debt Recovery Service was to aid and assist the business owner in developing an effective, yet flexible, plan of action based around their individual business needs. A Custom Plan of action was more effective and allowed the flexibility that is required for future business growth and changes. Therefore, in an effort to maintain a more effective plan of action it was necessary to regularly review and redevelop a Custom Plan of action for continued business growth.

In years recent, however, the practice of most Debt Recovery Services seem only to expect the business owner to adapt it's individual business needs around a set plan of action which may not be as effective for one business owner as the other. Therefore, a business owner may be somewhat restricted from possible business growth due to a lack of flexibility built into a set plan of action that leaves little or no room for catering to the bad debt customer and/or individual business owners needs.

Taking all of this into consideration, it's no wonder why most business owners are feeling forced to write off bad debt balances, which are likely to be recovered, or burden their staff with the duties of collecting bad debt, which can cause unnecessary stress and discomfort for both the staff member and the customer.  Customers may choose to take their future business elsewhere, as they will most likely feel embarrassed to continue doing business after such circumstances. Most staff members aren't usually trained or experienced in recovering bad debt on a day to day basis, so they may feel uncomfortable and try to avoid making the necessary and regular contact with the bad debt customer all together.

ACE Debt Recovery promises to provide and maintain the most Affordable, Courteous & Effective services while assisting our Clients in getting bad debt accounts recovered.  At the same time, our Clients are maintaining an excellent business reputation through our caring professional representation.

You've made the right choice when you choose ACE Debt Recovery!